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Our support hotline is available 24/7.

Phone:75 25 60 12

Contact our expert support team!
Blåvandvej 15A
6857 Blåvand
Tel: +45 75 25 60 12

Terms and conditions

This text is an example of how your terms for your shop might look like:
The following terms and conditions apply to all deliveries by Company Name Web Store. Conditions apply in cases where there is no other written agreement between the buyer and the Company Name Web Store.

Documentation and guidance
If there are product descriptions and manuals for the product, follow the delivery of Company Name Web Store. For further information or advice on our part, this guide.

Delivery and transport
Delivery of goods from Company Name Webshop considered done when the customer has received the goods. All orders are sent by Post Denmark / GLS, unless otherwise agreed separately between the buyer and the Company Name Web Store.
This means that the goods are shipped within 48 hours after receipt of order. Delivery to the buyer's address in Denmark will normally be made within 3 days. Lighted delivery dates are indicative and can be waived.

The risk of the goods
The risk of goods ordered in our WEBSHOP passes to the buyer when the right of withdrawal after 14 days from the receipt has expired. If the item is damaged or deteriorated after the buyer has received the later, he retains his right of withdrawal if damage or deterioration is not due to negligence or lack of care on his part.
Remember to save the original packaging when the product when possible. claim or damage must be returned in original packaging.

Any errors or defects in products / goods supplied by Company Name Webshop must be claimed within 2 months after you've discovered the error. It is your duty to state, and upon request, show how the error manifests itself. If you notice an error, please contact the Company Name Web Store. You can normally only complaint about defects that become apparent within two years after the goods have been delivered. For products with limited shelf life is your remedy bounded by the shelf-life Company Name Webshop has promised you. You can choose as a consumer of goods to be repaired or replaced. The exception to this rule is if the replacement is impossible or would involve excessive cost to the Company Name Web Store.

Company Name Webshop offer a 14 day return, valid from the day you receive the item. Do you regret your purchase, Company Name Webshop notified in writing within 14 days after the day you received the item received. You are required to return the item in the same condition and quantity as it is received. This is also valid for the packaging and the info signs that are on the product. You will bear the costs associated with returning the product. You can cancel a purchase, either by refusing to accept it, by transferring the product to the post office, or by returning the goods to the specified address.

Agreements (purchase orders) can be made in Danish or English and held by the company for 5 years, in accordance with accounting law. It is not possible to subsequently access the contract through our website. If you wish to receive a new copy of the contract per. email, please send an email to:

Price and payment
In FirmanavnWebshoppen you have the option to pay with credit and credit cards. All prices in Company Name Ecommerce web address incl. VAT but excl. postage / freight.
Applicable to Greenland and the Faroe Islands: Payment will be made from Post Denmark "Carry On" (Fly) prevailing rates.